Contact

How to reach the operator, and what to prepare before reporting a problem with a generation or a payment.

Draft content — not yet reviewed by an editor.

Support channel

A support address has not been published yet. Until the operator supplies one, this page records what a report needs to contain so that it can be answered as soon as a channel exists.

Reporting a generation problem

Account history keeps the task, the prompt and the ledger entry, which is what makes a report answerable.

Open the account history and find the task.
Copy the task identifier and its timestamp.
Note the model, the mode and the settings that were used.
Describe what came back: an error message, an empty result or an unexpected charge.

Payments and rights

Orders are handled by the platform payment service, so an order problem needs the order identifier from the account page. A rights or takedown request needs the exact page address and a description of the material concerned.

Questions

Can I get a reply today?

Not through this site. No support address is published yet, so this deployment cannot accept support requests at the moment.